- Mon 8:00AM - 5:00PM
- Fri 8:00AM - 5:00PM
- Tue 8:00AM - 5:00PM
- Sat Closed
- Wed 8:00AM - 5:00PM
- Sun Closed
- Thu 8:00AM - 5:00PM
- Early drop-off M-F at beginning at 7:30 a.m.
PRIVACY POLICY
This privacy policy sets out how West End Garage uses and protects any information that you give West End Garage when you use this website. West End Garage is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. West End Garage may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2/11/2020. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
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Paul Stover, 04/18/2024
Tim took my old 1993 Mustang that had overheated and blew head gasket. Got it running great and fixed a few other things before he felt comfortable giving it back. Trustworthy and reasonably priced -
Paul Stover, 03/22/2024
Tim took my old 1993 Mustang that had overheated and blew head gasket. Got it running great and fixed a few other things before he felt comfortable giving it back. Trustworthy and reasonably priced.
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Virgil True, 02/01/2024Engine Maintenance, near Little Rock, Tennessee
On February 1, 2024 my 1999, Lexus 300 GS with 166k, had a catastrophic oil leak coming from the cam seals , crank seal, the VVTi gear O-Ring,. So at 10:30 PM at the Loves truck stop in Malvern, about 40 minutes south of Little Rock, I was stranded. Finally got a tow truck (Eastend Towing) to get me at 3 AM. and take me to the Hampton Inn, back in Little Rock, which was across the street from the Lexus dealership. Long story even longer. The Lexus dealership wanted $5398.64 as well as quoting a battery installation for $266.17? basically $5650! Plus the $117.26 diagnostic charge for the privilege of making me lock up like a fainting goat, and faint on their show room floor then having to wake myself up by wav ring an ammonia capsule under my nose at the sticker shock of that price! Then I remembered my little tow-truck driver, who had mentioned West End garage. So I called the owner Tim Baker and made arrangements for my Lexus to be towed to West End garage. Tim did a thorough diagnostic on it, came up with the exact same problems and quoted them each line for line, including adding these ADDITIONAL items to this extremely deep engine repair: both valve cover gaskets, a new timing belt, a new serpentine belt, a new OEM Denso alternator *(it was not the battery that the Lexus dealer was trying to sell me for $266.17 but rather it needed a new alternator. That alternator installed was $457.19) OK so here's the bottom line, Tim Baker at West End garage's total price for everything including the $457.19 alternator install was only $2252.88!!! So Tim Baker at West End garage and his team save me $3402 as opposed to the dealership, and that did not include the $100 Towing that was in that price!? Or the fact that he completely de-greased the engine! But here's the best part?. I drove there with my wife and special needs 18 year old son to pick the car up so that they could follow me back all the way to Nashville that's a 5 hour drive. on a Friday in the 4 o'clock traffic in the dark! When I cranked it up, everything was perfect! No leaks, no smells, no overheating. The heat gauge held perfectly at normal operating temperature for the entire five hours. We drove back to back through the night 75 miles an hour, and it ran like a sewing machine, purred like a kitten, runs like a scalded dog! In fact, it was running so good that I missed my exit and drove all the way through downtown Nashville! I waited a month before writing this review to be sure that there were no latent leaks. Everything is perfect!!!! I couldn't be happier, and I would HIGHLY recommend this shop to anyone and everyone, including Elon! Also, a big shout out to whoever that tow truck driver was (I can't remember his name for the life of me, but I will NEVER FORGET that big beautiful Smith & Wesson .357 Magnum he had on the dashboard!) if he hadn't of mentioned Tim Baker and the West End Garage who knows where I would be right now. Also, Tim gave me his cell phone number to send pictures back-and-forth while we were working through the car issues. How many shop owners will give you their cell phone number these days? Can't say enough good things about this garage, their service, their price, and their end result product AWSOME! This is the only review I've ever written in my entire life! No one has paid me to write this. So next time, let me encourage you, if you have a car repair, do not take it to any dealership, take it over to Tim Baker at West End Garage Tim Baker will fix you up from headlight to tail pipe! -
Scott Bowen, 01/03/2024Engine Maintenance, near Little Rock, Tennessee
Needed a battery that was very difficult to install. It was costly, but the service was excellent and timely. I'll use West End again, definitely.
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Gerry Schulze, 05/11/2023
This shop has always been excellent. We have a 2005 Toyota Sequoia and a 2010 Honda Odyssey which are still running great since we get them serviced regularly. -
Bonita Chambers, 10/08/2022
They are the best they check it out price fairly and guarantee their work can't ask for anything more.
Call us for service: 501-455-4396
