Best Auto Repair, Little Rock

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GENERAL MAINTENANCE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
    Early drop-off M-F at beginning at 7:30 a.m.

GENERAL MAINTENANCE

The classic "tune-up" was once the heart of the automotive business and contrary to some beliefs, today's modern vehicles still need tune-ups to keep them performing at the most efficient levels.

As the pace of technology quickened, the procedures required to perform a traditional tune-up changed dramatically. Highly sophisticated ignition and fuel systems are now the norm, using one or more onboard computers to control critical engine and transmission management functions.

If the vehicle isn't being properly maintained, you're not going to get where you want to go. As part of the 21st Century Tune-up on today's modern vehicles, the following systems should be inspected: battery, charging and starting engine, mechanical powertrain control (including onboard diagnostic checks), fuel ignition, and emissions.

To help ensure good performance, fuel economy and emissions, the Car Care Council also recommends that motorists take the time necessary to become familiar with their vehicle. Study the owner's manual to become thoroughly acquainted with the operation of all systems. Pay special attention to the indicator lights and instruments.



Getting Your Vehicle Ready for Winter

Mechanical failure - an inconvenience anytime it occurs - can be deadly in the winter. Preventive maintenance is a must. A well-maintained vehicle is more enjoyable to drive, lasts longer, and could command a higher resale price.

Some of the following tips can be performed by any do-it-yourselfer; others require the skilled hands of a professional auto technician.

Engine Performance - Get engine driveability problems (hard starts, rough idling, stalling, diminished power, etc.) corrected at a good repair shop. Cold weather makes existing problems worse. Replace dirty filters - air, fuel, etc.

Fuel - Put a bottle of fuel de-icer in your tank once a month to help keep moisture from freezing in the fuel line. Note that a full gas tank helps keep moisture from forming.

Oil - Change your oil and oil filter as specified in your manual - more often (every 3,000 miles) if your driving is mostly stop-and-go or consists of frequent short trips.

Cooling Systems - The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of the coolant should be checked periodically. (A 50/50 mix of anti-freeze and water is usually recommended.) DIYers, never remove the radiator cap until the engine has thoroughly cooled! The tightness and condition of drive belts, clamps, and hoses should be checked by a pro.

Windshield Wipers - Replace old blades. If your climate is harsh, purchase rubber-clad (winter) blades to fight ice build-up. Stock up on windshield washer solvent - you'll be surprised how much you use. Carry an ice-scraper.

Heater/Defroster - The heater and defroster must be in good working condition for passenger comfort and driver visibility. Newer models have a cabin air filter that should be replaced periodically. Check your owner's manual for the location and replacement interval.

Battery - The only accurate way to detect a weak battery is with professional equipment. Routine care: Scrape away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check fluid level monthly. Avoid contact with corrosive deposits and battery acid. Wear eye protection and rubber gloves.

Lights - Inspect all lights and bulbs; replace burned out bulbs; periodically clean road grime from all lenses. To prevent scratching, never use a dry rag.

Exhaust System - Your vehicle should be placed on a lift and the exhaust system examined for leaks. The trunk and floor boards should be inspected for small holes. Exhaust fumes can be deadly.

Tires - Worn tires will be of little use in winter weather. Examine tires for remaining tread life, uneven wearing, and cupping; check the sidewalls for cuts and nicks. Check tire pressures once a month. Check the tires when they are cold, before driving for any distance. Rotate as recommended. Don't forget your spare, and be sure the jack is in good condition.

Carry emergency gear - gloves, boots, blankets, flares, a small shovel, sand or kitty litter, tire chains, and a flash light. Put a few "high-energy" snacks in your glove box.



Getting Your Vehicle Ready For Summer

Summer's heat, dust, and stop-and-go traffic, will take their toll on your vehicle. Add the effects of last winter, and you could be poised for a breakdown. You can lessen the odds of mechanical failure through periodic maintenance. Your vehicle should last longer and command a higher resale price, too! Some of the following tips are easy to do; others require a skilled auto technician.

Air Conditioning - A marginally operating system will fail in hot weather. Have the system examined by a qualified technician. Newer models have cabin air filters that clean the air entering the heating and air conditioning system. Check your owner's manual for location and replacement interval.

Cooling System - The greatest cause of summer breakdowns is overheating. The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of the coolant should be checked periodically. (A 50/50 mix of anti-freeze and water is usually recommended.) DIYers, never remove the radiator cap until the engine has thoroughly cooled! The tightness and condition of drive belts, clamps, and hoses should be checked by a pro.

Oil - Change your oil and oil filter as specified in your manual - more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage, or tow a trailer.

Engine Performance - Replace other filters (air, fuel, PCV, etc.) as recommended - more often in dusty conditions. Get engine driveability problems (hard starts, rough idling, stalling, diminished power, etc.) corrected at a good shop.

Windshield Wipers - A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.

Lights - Inspect all lights and bulbs; replace burned out bulbs; periodically clean dirt and insects from all lenses. To prevent scratching, never use a dry rag.

Tires - Have your tires rotated about every 5,000 miles. Check tire pressures once a month; check them while they're cold before driving for any distance. Don't forget to check your spare as well and be sure the jack is in good condition. Examine tires for tread life, uneven wearing, and cupping; check the sidewalls for cuts and nicks. An alignment is warranted if there's uneven tread wear or if your vehicle pulls to one side.

Brakes - Brakes should be inspected as recommended in your manual, or sooner if you notice pulsations, grabbing, noises, or longer stopping distance. Minor brake problems should be corrected promptly.

Battery - Batteries can fail any time of year. The only accurate way to detect a weak battery is with professional equipment. Routine care: Scrape away corrosion from posts and cable connections; clean all surfaces; re-tighten all connections. If battery caps are removable, check the fluid level monthly. Avoid contact with corrosive deposits and battery acid. Wear eye protection and rubber gloves.

Emergencies - Carry some basic tools - ask a technician for suggestions. Also include a first-aid kit, flares, and a flashlight. Consider buying a cellular phone.



Keeping your vehicle in tune with the environment is definitely a win-win situation. Besides helping the environment, a properly maintained and operated vehicle will run more efficiently, will be safer, and will last longer - up to 50% longer, according to a survey of ASE-certified Master Auto Technicians.

The following tips should put you on the road to environmentally conscious car care.

  • Keep your engine tuned. A misfiring spark plug can reduce fuel efficiency as much as 30%.
  • Follow the service schedules listed in your owner's manual. Replace filters and fluids as recommended.
  • Check your tires for proper inflation. Underinflation wastes fuel - your engine has to work harder to push the vehicle.
  • Wheels that are out-of-line (as evidenced by uneven tread wear or vehicle pulling) make the engine work harder, too. Properly maintained tires will last longer, meaning fewer scrap tires have to be disposed.
  • Observe speed limits. Mileage decreases sharply above 60 mph.
  • Drive gently. Avoid sudden accelerations and jerky stop-and-go's. Use cruise control on open highways to keep your speed as steady as possible.
  • Avoid excessive idling. Shut off the engine while waiting for friends and family.
  • Today's vehicles are designed to "warm up" fast, so forget about those five-minute warm-ups on cold winter mornings.
  • Remove excess items from the vehicle. Less weight means better mileage.
  • Store luggage/cargo in the trunk rather than on the roof to reduce air drag.
  • Plan trips. Consolidate your daily errands to eliminate unnecessary driving. Try to travel when traffic is light to avoid stop-and-go conditions.
  • Join a car pool.

Remember, how your car runs, how you drive it, and how its fluids, old parts, and tires are disposed of all have serious consequences on the environment.

What People Say About Us

  • reviewicon
    , 07/30/2020

    Friendly staff with lots of knowledge and experience

  • reviewicon
    , 07/27/2020

    I work here so it must be good

  • reviewiconCar & Truck Care, near Little Rock, AR
    , 02/13/2020

    They do great work!

  • reviewiconCar & Truck Care, near Little Rock, AR
    , 10/19/2016

    5 star auto repair and 5 star customer service! Hands down the best garage in Central Arkansas.

  • reviewicon
    , 10/20/2016

    Best service around and the Hamilton's are some of the best people around can't go wrong!!

  • reviewicon
    , 10/31/2016

    Great service, staff was very professional and friendly!

  • reviewicon
    , 11/29/2016

    Good work done right and a fast turnaround highly recommended

  • reviewicon
    , 03/09/2017

    This is the best shop I've ever worked for! They are family and treat everyone as family. If they can't fix it, no one can.

  • reviewicon
    , 01/03/2018

    I have known the Hamilton family for 30 years they are great people and they have always took care of my car problems !

  • reviewicon
    , 03/17/2018

    Love the Hamilton's and the great service at West End.

  • reviewicon
    , 05/15/2018

    We love these folks and the super work they have always done for us!

  • reviewicon
    , 08/22/2018

    This is the only place I take my car. It's a professional environment while still remaining friendly and they do fantastic work. Don't go anywhere else!!

  • reviewicon
    , 02/11/2013

    They seem very nice

  • reviewicon
    , 04/18/2013

    West End Garage has been my go-to repair shop for almost 20 years. They've always done an excellent job and have proven themselves the most trustworthy shop I've ever taken a vehicle to. I highly recommend them.

  • reviewicon
    , 01/02/2015

    This is my fourth time at this location. The staff members are always courteous and fair with pricing. They do a quality job, in a timely manner, without trying to impose additional services. They are extremely knowledgeable and I feel confident leaving my car in their hands. Thank you so much for the great service.

  • reviewicon
    , 04/06/2015

    Great staff, very affordable and reasonable prices! Fast repair! Great place! This is where I'll be taking all of my vehicles from now on. Thanks West End!

  • reviewicon
    , 08/21/2015

    I finally found a garage that I can trust and that has real mechanics! These people are not "parts changers"! I run a fleet of service trucks and have been ripped off in almost every way possible by crappy, so called "mechanics". Unfortunately, many people who can afford to buy a Snap On Tool box do so, and then think this makes them a professional mechanic! I am a certified tech myself and I know this business, but when I need something fixed and cannot do it myself, It goes to West End. Top notch service people.

  • reviewicon
    , 01/13/2016

    I totally agree with the other reviews! West End Garage has been the most honest and courteous place I have ever brought my car to for repairs. They deliver the greatest customer service and fairest prices I've ever seen in such a business. I HIGHLY recommend!!!!

  • reviewicon
    , 01/21/2016

    These guys were awesome. They were nice and fixed my RV while I was on a road trip by myself. They took mud daubers out of a pressure release valve instead of charging me an arm and an leg for something I really did not need, and they fixed the leaks left by the mechanic I saw the day before. They were able to get me back on the road the same days and were honest and great about it. I love them and would recommend them to anybody. My heroes.

  • reviewicon
    , 07/12/2016

    Can't say enough good things about these folks! They got the air going in my '04 Jeep - there was a hose that needed replacing but was on back order so they got one fabricated locally - they stuck with it and made it happen. Wherever you are in town it's worth taking your car down to Stagecoach Road. Wayne will get it FIXED!

  • reviewicon
    , 10/12/2016

    I love this shop. Bud, one of the mechanics, was very helpful. I will definitely be back.

  • reviewicon
    , 02/10/2017

    Low price. Good service

  • reviewicon
    , 06/28/2017

    Although the work needed was beyond what the facility could handle, the customer service was excellent and if needed, I would return for other repairs.

  • reviewicon
    , 10/10/2017

    Very nice people.

  • reviewicon
    , 12/13/2017

    Bud & Donna are 3rd generation auto professionals! They replaced an entire engine in our RAM 1500 truck and were SUPERB in their communications, updates, speed and reliability! We'd like to give them 10 stars! **********

  • reviewicon
    , 02/28/2018

    Nice shop. Good people good work.

  • reviewicon
    , 03/09/2018

    I have been taking all my cars to West End Garage for over 10 years. They will diagnose the trouble and call you with an estimate on the total cost of the repair before they do the work. That way you know what it will cost and not show up to pick up your car and get a big surprise. They use actual labor costs for the work and not charge you four hours for a one hour job. You will pay the actual cost of the parts with only maybe a slight markup. Receipts have a line by line listing of charges, so you aren't questioning "Hey, what's this charge?". An honest repair shop is hard to find, but West End Garage is that shop.

  • reviewicon
    , 07/02/2018

    Good people to work for

  • reviewicon
    , 08/05/2018

    I've had a good experience each time I've taken a vehicle here for service. I would definitely recommend them.

  • reviewicon
    , 08/21/2018

    I had them do some suspension work and Driveline work on my vintage Corvette I was very happy with the service and the price.

  • reviewicon
    , 04/01/2019

    West End Garage took care of my Jeep for me at a very reasonable price. The staff was knowledgeable and provided great customer service. I?ll recommend them to anyone needing auto work done and I will definitely use them in the future.

  • reviewicon
    , 06/14/2019

    Great Service

  • reviewicon
    , 06/22/2019

    im very happy with west end garage i took my 2007 mercury motega primere there and they really took care of me' if my car breaks down again ' ill go back to them. great work guys' great service from everyone there including the pricing'thankyou very much' sincerly; LEE COLE; from littlerock, arkansas;

  • reviewicon
    , 12/11/2019

    The Best

  • reviewicon
    , 12/24/2019

    If you need a mechanic and you are near West End garage is the place to go . Honest and efficient , I have used them off and on for years .

  • reviewicon
    , 02/07/2020

    Traveling from Austin to Tennessee. Truck blew out a plug, threads and coil. Thank goodness for these guys! They got me up and running pronto. So grateful!

  • reviewicon
    , 02/10/2020

    Great customer service ? Mark is the best

  • reviewicon
    , 02/11/2020

    Great family business. Very professional and thorough as well as excellent customer service!

Little Rock
  • Fast Full Service
    reviewiconEngine Maintenance, near Little Rock, Arkansas
    , 02/12/2020

    Bud & Donna are 3rd generation auto professionals! They replaced an entire engine in our RAM 1500 truck and were SUPERB in their communications, updates, speed and reliability! We'd like to give them 10 stars!

  • Fast Full Service
    reviewiconEngine Maintenance, near Little Rock, Arkansas
    , 08/13/2019

    I had them do some suspension work and Driveline work on my vintage Corvette I was very happy with the service and the price.

Little Rock
  • Local Mechanics
    reviewicon4x4 Services, near Little Rock, Arkansas
    , 07/15/2019

    West End Garage took care of my Jeep for me at a very reasonable price. The staff was knowledgeable and provided great customer service. I'll recommend them to anyone needing auto work done and I will definitely use them in the future.

  • Local Mechanics
    reviewicon4x4 Services, near Little Rock, Arkansas
    , 04/19/2019

    Great family business. Very professional and thorough as well as excellent customer service!

  • Honest Mechanic
    reviewiconCar & Truck Care, near Little Rock, Arkansas
    , 11/15/2019

    If you need a mechanic and you are near West End garage is the place to go . Honest and efficient , I have used them off and on for years .

  • Honest Mechanic
    reviewiconCar & Truck Care, near Little Rock, Arkansas
    , 07/30/2020

    Friendly staff with lots of knowledge and experience

Call us for service: 501-455-4396

ASE (Automotive Service Excellence)
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